Exodus AR550 Systems Warranty
TA Targets Warranty
Overview
TA Targets delivers high-quality steel target systems for high-volume shooting. Our Exodus (AR550 Steel) and Genesis (AR500 Steel) product lines are backed by the following warranties.
Exodus Systems (AR550 Steel)
Warranty Coverage
• 1/2” AR550 Strike Plates (Targets):
- Limited Lifetime Warranty
- Covers cracks or bullet pass-through under proper use.
- One replacement, original purchaser only.
• 3/8” AR550 Strike Plates (Targets):
- 10-Year Warranty: Mini A-DAP (reduced C Zone) and C Zone A-DAP systems.
- 3-Year Warranty: Other 3/8” AR550 strike plates (e.g., Vital Zone, Mini VitalZone, paddles).
- Covers cracks or bullet pass-through under proper use.
- One replacement, original purchaser only.
• Welded Components (Excluding Strike Plates):
- Limited lifetime Guarantee of all welded components
- Covers weld failure affecting function.
- To qualify, the weld must have broken fully, resulting in a system that no longer functions as intended from factory.
- One replacement, original purchaser only.
• Gong Targets & Stands:
- No warranty beyond arrival in new, functional condition.
- Replaceable at customer cost if damaged.
AR550 Paddles:
- 3-Year Warranty
- Covers cracks or bullet pass-through under proper use.
- One replacement, original purchaser only.
Exclusions
• Improper ammunition (e.g., armor-piercing, steel-core, >3,000 FPS).
- See note about distance intervals for ammunition OVER 3,000FPS
• Shooting at improper distances.
- ALWAYS follow our distance requirements, NEVER engage targets closer than directed via our target stickers AND our user manuals.
- Our user manuals take PRECEDENT over our stickers in cases of discrepancies.
• Normal wear and tear (e.g., dimples ≤3/16” diameter, ≤1/16” deep; edge chips ≤3/16”; plate curving ≤1/8”).• Hardware, wood posts, bases, mounts, chipped paint, cosmetic damage, theft, loss, misuse.
Proper Use Guidelines
• Pistol Ammunition (≤1,500 FPS, lead or copper-jacketed/lead core): Minimum 10 yards.
• Rifle Ammunition (>1,500 FPS, ≤3,000 FPS, bi-metal jacket acceptable):
- 3/8” AR550: 50 yards (.223/5.56 NATO, 7.62x39, .308 Winchester); 100 yards (magnum calibers).
- 1/2” AR550: 30 yards (.223/5.56 NATO, 7.62x39); 50 yards (.308); 100 yards (magnum calibers).
• Velocities >3,000 FPS: Increase distances by 25 yards for EVERY 100 FPS your ammunition is OVER 3,000 FPS (contact TA Targets for wildcat cartridges).
- Example: A target rated for 50 yards with rifles and ammo at 3,000 FPS muzzlevelocity or LESS.
- Ammunition that is 3400 FPS
- User MUST increase the distance by 100 yards to accommodate faster ammunition.
- User MUST put ONE test round on plate
- Inspect for damage
- If no damage, continue at this proper distance
- If slight damage occurs, increase distance by another 50 yards and repeat.
• Never use armor-piercing, steel-core, or >3,000 FPS ammunition.
Filing a Warranty Claim
1. Eligibility: Original purchaser only (second-hand products ineligible).
2. Deadline:
- 1-Year Warranty: Within 365 days from purchase.
- 3-Year/2-Year/Lifetime: No deadline (Lifetime for 1/2” AR550 only).
3. Process:
- Email photos of damage, ammunition, firearm to info@tatargets.com (subject:“Warranty Claim”).
- Include order number, failure description.
- Response within 7 business days.
- If approved, ship damaged component to: TA Targets, 424 West Penn Avenue, Womelsdorf, PA 19567, United States.
- Inspection within 7 days; replacement shipped within 14 days if approved.
4. Notes:
- One replacement per product/component.
- No cash refunds.
- Record heat/lot numbers (A-DAP/VTAR angles) for tracking.
Preventative Maintenance & Wear
Normal Wear and Tear
• Dimples (≤3/16” diameter, ≤1/16” deep), edge chips (≤3/16”), plate curving (≤1/8”).
• Minimized by proper ammunition, distances, maintenance.
Maintenance Tips
• Inspect targets each session; replace damaged/unsafe components.
• Rotate A-DAP/VTAR plates every 3,000 rounds or 6 months.
- Sooner for higher volume ranges
• Replace hardware as needed (not covered).
• Avoid shooting bases or posts.
Final Terms
• TA Targets reserves final authority on warranty claims.
• Policies may be updated without notice; contact TA Targets for current terms.
• Visit www.tatargets.com or email info@tatargets.com for parts or inquiries.