Shipping & Returns

Shipping and Returns Policy for TA Targets

Shipping

Lower 48 States: standard shipping via FexEx, UPS, USPS Priority Mail. Best carrier and rates will be chosen by the TA Shipping department at the time of shipment.
Alaska & Hawaii: Contact us before ordering for custom arrangements.
Shipping Estimates: Provided at checkout based on item availability and chosen method. Estimates may appear on the shipping quotes page.
Weight-Based Rates: Shipping costs are calculated by weight, rounded up to the next full pound.
Lead Times: Listed on product pages; approximate and may vary, especially during high-volume seasons (e.g., holidays). Backordered items will be noted on product pages.
Tracking: Automatically emailed upon shipment. If no notification is received within 2 days, contact us via the Contact Us page with your order number.

Contact us before placing international orders. Large/heavy products require special handling, and additional charges (shipping, customs, duties) may apply. Orders placed without prior contact may incur extra fees.

FOB Origin: Customer is responsible for ensuring availability to receive packages once shipped. Use tracking to reschedule if needed.
Delivery Issues: If a driver skips a required signature and the package is lost/stolen, we are not responsible. For missing packages requiring adult signature, file a police report and claim with the shipping provider.
Order Holds: We may hold shipments suspected of fraud or at risk of non-delivery, contacting you via email or phone. High-risk orders may default to FedEx/UPS store delivery.
Customer Responsibility: Ensure availability to sign for or witness delivery, especially for high-value orders.

Available at checkout. Covers damaged or lost products in transit.
Claim Process for Damage/Loss:
1. Inspect package upon receipt.
2. Photograph damage and packaging (before opening) if applicable.
3. Document missing items.
4. Email photos to shipping@tatargets.com with subject “Damaged Goods In Transit” within 7 days.
5. We review and send replacements within 7 days if approved. Minor cosmetic blemishes are not covered; structural damage or total loss is eligible.
Theft Claims:
1. Email shipping@tatargets.com with subject “Stolen Product.”
2. Provide a police report and proof of non-signed delivery (if applicable).
3. Include surveillance footage with timestamps, if available.
4. We verify with the shipping provider and police. Replacements issued if theft is confirmed due to carrier error. We reserve the right to deny claims suspected of fraud.

Cancel before shipment for a full refund. In-stock items often ship same-day, so confirm your order before purchase. Contact us with questions before ordering.

New, Unopened Items Only: Contact us within 7 days of order to return. Customer pays return shipping and a 10% restocking fee. Upon inspection (no damage/use), we refund within 7 business days, minus fees.

If you select Customer Pickup at checkout, you have agreed to the following terms:

Pickup is by appointment only. Customers must email us at info@tatargets.com to schedule a time that fits our availability.
Pickup is only available during our designated hours: Monday-Friday: 8am-4pm
You will receive a scheduled time to pick up your order via email. Do not show up before receiving this confirmation.

Customers are responsible for picking up their order in a timely manner.
Orders not picked up within 15 business days may be subject to:
- A storage fee, or Cancellation and refund, subject to a restocking fee of 10%.

All pickups at the TA Targets Warehouse require a customer signature at the time of release.
If someone else is picking up on your behalf, you must email us in advance with their full name and confirmation. We will not release orders to unauthorized individuals.

If you miss your scheduled pickup without providing at least 24 hours’ notice, you will need to reschedule based on availability.
Repeated no-shows may result in order cancellation and applicable restocking fees.

If you decide after selecting pickup that you want your order shipped via FedEx or UPS, a $10 handling fee will be applied to a manual invoice, in addition to standard shipping charges.

Please inspect your order at the time of pickup. Once the product leaves our warehouse, TA Targets is not liable for any damage during customer transportation.
Customers are responsible for bringing a vehicle that can safely accommodate their order. TA Targets staff are not responsible for loading, securing, or transporting any items.

For questions about this policy or shipments, visit our Contact Us page or reach us at:

TA Targets

PO Box 212

Womelsdorf, PA 19567, United States

Phone: 1 (833) 746-4785

Thank you for your business!